RBL Bank Credit Card PIN

1. Click on the ‘Requests’ option present at the top-right corner of the page. 

1. Select the option ‘Credit Card’. 

1. Select the option ‘Credit Card PIN set/ reset’. 

1. Fill in your card’s expiry date.

1. Click on the send OTP option.

1. Enter the OTP received on your registered mobile number and set a new PIN. 

Generate RBL Credit Card PIN through RBL MyCard Mobile App

1. Download the app message 'RBL MyCard'.

1. Log in to the app.

1. Go to the ‘My Account’ section.

1. Choose the credit card.

1. Select ‘Settings’.

1. Select ‘Change Card PIN’.

1. Enter the new PIN.

1. Click on ‘Submit’.

1. Enter the OTP that is sent to the registered mobile number to complete the process.

Generate RBL credit card PIN through RBL website

If you don't have access to RBL internet banking, you can generate your credit card PIN by visiting RBL website. Mentioned below is the process to generate RBL credit card PIN online:

1. Visit official RBL website then pin change option under credit card section.

1. Enter 16-digit RBL credit card number.

1. Enter date of birth of the cardholder and credit card expiry date.

1. Click on 'Send OTP' button.

1. Enter the OTP received on your mobile in the next column.

1. Enter a new PIN of your choice and re-enter the same to confirm.

1. Click on 'Change PIN'.

1. Once the OTP is validated, you will see the message that the PIN has been set successfully. 

Generate RBL Credit Card PIN through RBL Customer Care Service

Please note that generating your RBL Credit Card PIN via the RBL customer care IVR requires a TPIN. If you haven't generated a TPIN yet, you can find the steps to do so in the next section. It is recommended that you call customer care from a landline or, if not possible, from a non-registered mobile number.

1. You need to call on the 24×7 toll-free RBL Bank customer care number printed on the back of your card. A complete list of RBL Bank credit card customer care numbers can be found on their website. 

1. You will be connected to the Interactive Voice Response (IVR) system. 

1. Press 3 to select Credit Card services. 

1. Press 2 for the Cards Menu. 

1. Fill in your 16-digit card number and press the ‘#’ key. 

1. Enter your TPIN and press #. If you haven't generated your TPIN yet, refer to the next section on how to create it. 

1. Press 5 to set or change your RBL credit card PIN. 

1. An OTP will be sent to your registered mobile number. 

1. Fill in your credit card's CVV number followed by #. 

1. Enter the card's expiry date (MM/YY) followed by #. 

1. Enter the OTP received on your registered mobile number followed by #. 

1. Set a new 4-digit PIN and press the # key. 

1. Once the PIN has been successfully generated, you will receive a confirmation message. 

How to Generate TPIN for RBL Bank Credit Card?

Telephone Personal Identification Number (TPIN) is used to authenticate a customer's interactions with RBL Bank through customer care or IVR. This number is required when RBL bank’s customer contact the bank’s customer care service or IVR. Follow the process given below to generate TPIN: 

1. You need to contact the RBL bank’s customer care number +91 22 6232 7777 or +91 22 7119 0900.

1. Press on number ‘3’ for ‘Credit Card’ option.

1. Press on ‘2’ for ‘Cards Menu’.

1. Fill in your 16-digit RBL credit card number and click on #.

1. Once your call is connected to the RBL bank’s customer care service, you will receive an OTP on your registered mobile number. 

1. You will have to enter you 16-digit credit card number once again and click on #.

1. Enter your 4-digit PIN.

1. You will receive one more OTP on your registered mobile number. Enter the OTP followed by a #.

1. You will receive a confirmation message on your mobile number.

How to Activate RBL Bank Credit Card?

RBL Bank usually dispatches a new credit card through post or courier to your registered mailing address. However, unlike earlier days, you may not find the card's PIN along with the card.

The credit card PIN would be sent separately to your mailing address. In case, you haven't received one, you can generate the PIN on your own using any one of the above mentioned channels.

When the bank dispatches the card, it's already in active state. However, a PIN is required to start using it. Therefore, once you generate the PIN and use it for any PIN-required transactions such as at ATMS, retail terminals or online purchases, your RBL credit card gets activated automatically.

How to Change RBL Bank Credit Card PIN?

To change or reset existing PIN for your RBL bank credit card you can use any one of the below mentioned options.

1. By visiting official RBL website then pin change option under credit card section.
2. By calling RBL customer service helpline.
3. By using RBL MyCard mobile App.

How to Create a PIN for an RBL Credit Card Add-On?

The following describes how to create an RBL credit card PIN:

1. To begin the process, visit official RBL website then pin change option under credit card section.
2. Enter the principal cardholder's date of birth in the date of birth field rather than the add-on cardholder's.
3. Enter the six-digit OTP that was sent to the primary credit card holder's registered email address or mobile number.
4. Enter and verify the new 4-digit PIN.

How to Make Sure Your RBL Bank Credit Card PIN Is Secure?

1. The PIN for a credit card should never be disclosed to third parties.
2. It is recommended that cardholders avoid writing their credit card PIN anywhere.
3. Before entering a PIN to conduct transactions online, make sure that connections are safe.
4. Avoid saving credit card information on any websites.
5. Examine your credit card statements each month to find any transactions that were not authorised.

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